Frequently Asked Questions - FAQs

How does Valentine’s Day flower delivery work?

To ensure your Valentine’s flowers arrive beautifully and on time, all Valentine’s Day deliveries are scheduled ahead of time. Deliveries will take place February 11–13 between 9am–3pm, allowing our driver to plan efficient routes and minimize delays due to winter weather. While exact delivery times cannot be guaranteed, this approach allows us to protect the quality of your flowers and provide a seamless Valentine’s experience. Custom and special orders are unavailable during Valentine’s week.

Do you offer same-day flower delivery in Ada?

Yes, we provide same-day delivery in Ada if ordered before 1 pm day of.

How much does flower delivery cost in Ada?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at artisanfoxfloral.com or by phone at (616) 314-8011 during our business hours (Mon Closed, Tue-Thu 10:00 AM-4:00 PM, Fri 11:00 AM-5:00 PM, Sat-Sun Closed). Please leave a message if no one answers!

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in Ada?

Yes, we deliver to homes, hospitals, businesses, and venues across Ada. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Artisan Fox?

The Artisan Fox is a small, bespoke flower shop in Ada, thoughtfully designing each arrangement with care, creativity, and attention to detail. We focus on quality over quantity, using fresh blooms and intentional design to create flowers that feel personal, elevated, and meaningful.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.